FAQ

1. Prices are indicated alongside our painting work in the gallery. Factors such as house size, conditions, location, and height are all considered.

2. A reasonable budget for an exterior house painting job typically ranges from $4,000 to $12,000, varying based on the complexity of each case.

3. Prioritizing the quality of painting work is essential. Professional and experienced painters, utilizing appropriate materials and techniques, may charge higher rates but deliver longer-lasting results, ultimately saving money in the long term.

4. It is recommended to request a detailed quote outlining progress and techniques for comparison purposes.

Certainly, but sanding is essential. Our painting preparation options include:

1. Complete process: Old paint stripping, sanding, washing, priming, painting (10%)
2. Partial process: Sanding, washing, partial priming, painting (90%)
3. Simplified process: Washing, painting (for plaster exteriors only)
4. Direct painting: Not recommended, as it skips essential preparation steps.

• Visible stains and flaws throughout the painted surface
• Uneven and inconsistent colors, often stemming from a single-coat application
• Blotches and streaks resulting from painting on a dirty or damp wall

A. You can gauge the application of two coats based on the quantity of paint used. The Dulux Paint Calculator serves as a useful reference. Typically, 1 liter covers 16m² for one coat, indicating that 1 liter covers 8m² for two coats.

B. We provide samples demonstrating:

1. Unpainted surface,
2. Surface with one coat, and
3. Surface with two coats.

By comparing these samples, you can ensure that two coats have been adequately applied.

• Peeling and Blistering: caused by poor surface preparation; good sanding will fix it.
• Cracking and Flaking: This can happen when the paint is applied too thickly or when the surface beneath the paint expands or contracts due to temperature changes; The ultimate solution is old paint stripping.
• Poor Adhesion: This can occur when the paint is applied to a dirty, greasy, or poorly prepared surface, causing it to peel or flake off; Soft washing after heavy sanding will fix this problem.

• Fading and Chalking: Exposure to UV rays and weather elements can lead to paint fading and chalking, resulting in a dull appearance. Typically, repainting is recommended every 12–15 years due to this natural wear and tear, although it’s not considered a defect.
• Mildew and Mold Growth: Moisture buildup can cause mildew and mold growth, potentially damaging the paint and impacting indoor air quality.

Our payment terms offer flexibility. You can pay 1/3 of the total cost when we commence preparation work. As progress is evident and confidence in our professionalism grows, another 1/3 payment is due. The remaining balance is settled upon satisfactory completion of the painting works.

Our painters’ practice involves retaining samples:

1. Original
2. Sanded and washed
3. Primed
4. One coat
5. Two coats

Customers can compare these samples to discern whether the house has been painted with two coats. Additionally, another method is to refer to the paint’s coverage specification.

No, but Dulux offers onsite color consulting at $150+GST per hour (minimum 2 hours) and online consulting for a one-time fee of $89+GST.

We’ve chosen not to join Resene’s or Dulux’s official accreditation programs because of the significant purchase requirements and annual costs they involve. For example, Resene requires at least 80% of our paint purchases to be from their brand, while Dulux maintains a capped list of around 30 painters, with a waitlist, a $1,000 application fee, and yearly costs. As a team, we value being able to choose the best product for each project—whether that’s Resene, Dulux, or another high-quality brand. Our focus is on providing experienced, skilled workmanship and reliable service, without being tied to specific paint suppliers.

Small gaps between weatherboards are normal and required by the New Zealand Building Code. Timber weatherboards are installed with clearance to allow for natural expansion and contraction due to changes in temperature and moisture. This is specified in NZ Building Code Clause E2 – External Moisture, with guidelines in E2/AS1 Section 9.4 (Timber Weatherboards). Painters do not fill or seal these gaps, as doing so can trap moisture and affect the cladding’s ability to drain and move, which goes against building rules. These gaps are a standard part of the cladding system and are not a result of the painting process.